Abigail Dickerson

Technical Support and Data Entry Specialist

Message

Intro

Knoxville, TN, United States

Studied Professional Computer Science at Middle Tennessee State University

Computer Software

Joined March 7, 2024

Skills

About

I am extremely organized and meticulous by default, and I take a great deal of pride in my work. I tend to be a fast learner, as well as flexible and adaptable to the changing needs of a business. I have many years of practice in customer service and technical support.

Experience

Starbucks

Jun 2021 – Jan 2024

Knoxville, TN

Shift Supervisor

My job duties included handcrafting beverages for customers, efficiently managing the time, resources, and personnel of the store on a daily basis, daily cash handling, and responding appropriately to customer feedback in the moment. I was also responsible for making sure the store was clean and welcoming to all.

Education

Middle Tennessee State University

Aug 2014 – May 2016

N/A, Professional Computer Science