I am the CEO and founder of Amethyst Virtual Services. Amethyst Virtual Services is a company that provides the best solution to your data entry, email and calendar management and transcription needs, enabling you to take the time you need to take care of the bigger things that really need your attention. I aim to expand this business and continue to give the best of service to my clients.
I also currently serve as Junior Secretary to the prestigious Knox College in Clarendon, Jamaica where I was given an award for "extraordinary service and dedication" to my job in 2020.
I love meeting new people and helping them is my passion. I will not say I know everything, but I can promise I will do all possible to complete given tasks.
Experience
Amethyst Virtual Services
Mar 2021 – Present
Jamaica
Founder, Virtual Assisstant
Email Management
Database entry
Calendar Management
Video and audio transcription
Canva skills
Knox College
Sep 2019 – Present
Jamaica
Junior Secretary
Email management
Database entry
Answer inbound calls to provide exceptional customer service to customers
Create and send important documents
Research
Creations of posters, event programs, thank you & congratulatory cards, etc.
Sutherland Global Services
Dec 2018 – Jul 2019
Jamaica
Customer Service Representative
Answer inbound calls to provide exceptional customer service to consumers.
Respond to inquiries about products and services, processing payments, or performing general account maintenance.
Up-selling customers to new products or services
Percy Junor Hospital
Apr 2018 – Jan 2019
Jamaica
Customer Service Representative
Data entry
Provide excellent customer service
Create projects and presented on different medical issues
Handled customer complaints
Create weekly and monthly reports