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Abraham Kettor

Onboarding Specialist

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Suitland, United States
TA, Employee Experience/Onboarding Specialist at Athletico Physical Therapy
Joined May 14, 2025

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English
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Fluent
French
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Basic
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Experience
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Athletico Physical Therapy
Aug 2021 – Present
Remote
TA, Employee Experience/Onboarding Specialist
• Adept at liaising between internal teams and the contingent workforce, addressing employee relations, onboarding, payroll, benefits, and timesheet compliance queries. • Partner with the Chief Legal Counsel to ensure that employee adverse actions on their background checks and drug tests follow local, state, and federal laws. • Serve as a direct point of contact for employee complaints involving workplace behaviour and salary, and promote and resolve 40% of issues before escalating to the senior team. • Maintain employment records (hiring, termination, leaves, transfers, or promotions) and manage files, spreadsheets, and databases for all active and inactive personnel. • Strong communicator who effectively collaborates with Account Managers, Recruiters, and Senior Management to ensure a successful employee experience. • Advise, guide, and coach managers based on hiring policies and legal consultation regarding employment laws and regulations. • Work closely with the Compliance team to investigate employee licensing issues. • Maintain a comprehensive knowledge of each client’s new hire protocol, including, but not limited to, background check/drug testing/fingerprinting requirements, client-specific documentation, and VMS systems. • Responsible for recruiting agency providers (AT, NP/PA, EMT, MA, and RN). • Responsible for streamlining the applicant tracking system, improving documentation accuracy by 90%, and reducing hiring delays by 25%.