I am a seasoned customer service agent of 10+ years. I am very much motivated by helping people and improving the lives of people around me. I have been known to work too hard, but I try my best to keep a nice work/life balance
Experience
Prime Therapeutics
Mar 2021 – Present
Remote
Customer service Lead
At Prime, I answer a high volume of calls with various issues related to medical, dental, mental health, and medication management. Data entry, claims management, customer service, and medical knowledge are the most important parts
