An experienced telesales professional with a solid track record within outbound business-to-consumer and B2B telesales. Possessing a strong commercial acumen and having a proven track record in closing deals over the telephone. Having an in-depth understanding of the importance of customer service and recognizing the need to balance profitable growth with customer satisfaction.
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Experience
Sunrun
Jan 2020 – Aug 2021
Remote
Appointment Setter
✓ Generate leads for Associate’s to visit potential customers
✓ Conveying technical information to customers.
✓ Setting up Physical appointments for Solar Expert & Technicon’s
✓ Always goal-oriented and committed to achieving daily targets
Price4limo
Jan 2017 – Jan 2020
Remote
Reservation Specialist
✓ Answering Incoming calls within 3 rings, using correct greeting and telephone etiquette
✓ Show best and most compatible options for transportation within all states
✓ Help customers with travel dates and times while remaining on budget
✓ Responsibilities with book transportation, reservations, tours, and collect payments
✓ Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
