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Aditya Goswami

Customer Support Specialist

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Intro
India
Studied Computer Science at Mansarovar Global University
Consumer Services
Joined January 28, 2025

Skills

Languages

English
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Fluent
About
I am an enthusiastic and detail-oriented professional with a strong passion for delivering excellent customer support and maintaining a positive online community. With a background in customer service and moderation, I have experience assisting users, resolving inquiries efficiently, and ensuring a safe and engaging chat environment.
Experience
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TaskUs India
Oct 2020 – Jun 2023
Indore
Teammate/SME
Provided exceptional customer support via chat, email, and voice interactions. Assisted users with inquiries, troubleshooting, and issue resolution. Maintained high performance in customer satisfaction metrics and ensured compliance with company policies and service quality standards.
Education
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Mansarovar Global University
Jun 2019 – Jun 2022
Bachelor's of Science , Computer Science