I am an enthusiastic and detail-oriented professional with a strong passion for delivering excellent customer support and maintaining a positive online community. With a background in customer service and moderation, I have experience assisting users, resolving inquiries efficiently, and ensuring a safe and engaging chat environment.
Experience
TaskUs India
Oct 2020 – Jun 2023
Indore
Teammate/SME
Provided exceptional customer support via chat, email, and voice interactions. Assisted users with inquiries, troubleshooting, and issue resolution. Maintained high performance in customer satisfaction metrics and ensured compliance with company policies and service quality standards.