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Adrian Delaffaille

IT Support Specialist / Quality assurance / AI prompt engineer

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Intro
Hialeah, United States
Support Analyst/ AI Prompt engineer/ Quality Assurance at Mobile insight
Joined June 11, 2025

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English
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Native or Bilingual
About
I'm a tech-focused professional with over 8 years of experience in IT support, helpdesk services, and quality assurance. I’ve worked with large volumes of data and managed hundreds of devices, which has helped me develop a sharp eye for detail, strong organizational skills, and a real comfort with digital systems. One of my biggest strengths is my ability to quickly learn new systems and tools. I also communicate well with both technical and non-technical teams, which helps get things done more efficiently. I’m excited to bring those strengths into a role where I can contribute to the team's success and continue growing professionally.
Experience
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Mobile insight
Aug 2020 – Present
Support Analyst/ AI Prompt engineer/ Quality Assurance