Hello my name is Adrian D. Hassan but they call me Ian. I'm graduate of Associate degree for Information Technology that is why I'm very knowledgeable when it comes to computer applications.
These are the lists of my experienced that I had from previous jobs:
-Collections Specialists for Inbound and Outbound campaign UK based account(Virgin Media)
-Sales Associate US based account (Affinion).
-Email and phone support for Australian based account(Jetstar).
-Inbound campaign US healthcare account(Bluecross and Blueshield).
-Collections Specialist for inbound campaign US based account(Spark Energy).
I'm a good listener, fast learner ,computer literate, confident , trustworthy, professional, hardworking and flexible person. I can work day or night and willing to do overtime if needed. Can work with minimal instructions.
I really loved talking or communicating with people and know how to handle different kind of attitude professionally. My skills and knowledge will be helpful to do the task properly and on time. You can expect more to me and will do everything not only to finish the job but to exceed your expectation.
Experience
Accenture
Oct 2018 – Dec 2019
Philippines
Collections Specialists
Worked as Collections Specialists for Inbound and Outbound campaign for Virgin Media account UK
Teletech
Nov 2017 – Mar 2018
Philippines
Customer Associate
Worked as a Customer Associate answering Inbound calls for Health Care Account (Bluecross and Blueshield)
The Results Companies
Apr 2016 – Sep 2017
Philippines
Sales Associate
Worked as Sales Associate for Affinion account US based.
Convergys
Sep 2015 – Feb 2016
Philippines
Customer Service Representative
Worked as a Customer Service Representative for AT&T account US based.
Education
STI
Jun 2012 – Mar 2015
Associate in Computer Technology, Information Technology