Technical support specialist looking for fitting roles and optimistic working environment
reachable at keyuchu@gmail and 650-550-0841
Experience
University of Wisconsin - Eau Claire
Aug 2013 – May 2019
Help desk technician
Provide expert hardware, software, and customer support to 14,000 campus personnel
University of Wisconsin - Eau Claire
Aug 2015 – May 2017
Information security analyst
Work closely with the CISO in creating the role of the information security analyst.
Help maintain the infrastructural integrity of the University of Wisconsin - Eau Claire network, working individuals and entire departments to train users on information security practices.