Adriana Leon, English teacher with customer service experience

Experience

United Studies

Aug 2022 – Present

Remote

Administrative assistant

Resposibilities - Answering and calling clients/providers from Spain and USA - Responding and sending different types of e-mail in Spanish and English language - Updating data base (excel, google docs) - Solving different situations where a good customer service attention is needed -Translation of documents (English to spanish // Spanish to English) - Uploading different documents on their corresponding platform

Smart training society S.A.S

Oct 2021 – Jul 2022

Remote

English teacher

Responsibilities:  Teaching classes with grammar focus  Teaching intro classes for new students in the field of learning English.  Guiding of conversational, reading and simulation clubs.  Providing tutoring for reinforcing different grammar topics.  Grading of writing workshops  Planning of classes not only for grammar topics but also for conversational clubs (reading, speaking and simulation clubs) towards all English levels.

Super taxi

Sep 2019 – Dec 2021

Ibagué

Radio operator

Responsibilities: -Answering phone calls and WhatsApp messages  Sending, directing y assigning taxis’ services (Around 200-400 a day)  Receiving and solving clients’ complaints  Giving counsel and enrolling new members (Taxi drivers)

Education

TOLIMA UNIVERSITY

Dec 2016 – Oct 2022

BA IN ENGLISH, ENGLISH ,EDUCATION

Adriana Leon

English teacher with customer service experience

Skills

Languages