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Affan Naseem Khan

Assistant Project Manager,EX Launch facilitator CRM, Business consultant and virtual assistant

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Intro
Karachi, Pakistan
Assistant Project Manager at Emiriosoft
Studied HR & Marketing at Iqra University
Banking
Joined October 9, 2022

Skills

Languages

English
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Fluent
French
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Advanced
Urdu
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Native or Bilingual
About
I'm a successful project implementation specialist and having a proven track record in business development and customer service
Experience
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Emiriosoft
Sep 2022 – Present
Karachi,Pakistan
Assistant Project Manager
Gathering information required for different ongoing products Managing the launch of products Organizing training sessions in liaison with HR Working closely with different departments Ensuring Communication, Implementation and Compliance with the set standards and procedures with respect to different deliverables Reviewing various critical management reports and analysis wherever required
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JS Bank
Jan 2021 – Sep 2022
Karachi
Launch Facilitator CRM-(Customer proposition & CRM)
Got selected as a Core CRM member from Pan Pakistan Branch Banking department Responsible for performing SIT CRM,UAT, Pre-Prod and Pilot testing activities of CRM software Launching and implementing Microsoft Dynamics 365 CRM software across branches and other departments Conducting CRM training sessions of bank staff members Pan Pakistan Working closely with the management to devise business strategy for the Branch Banking team Configuration of sales processes in CRM Working closely with different departments for automations Working closely with different IT units for the resolution of software related issues Working closely with IT CRM project team for the upgradation of CRM to version 9.1 Dealing with vendor and international Microsoft team Drafting and formulating documents as per the business requirements Working closely with JS Marketing and Corporate communication departments to create CRM awareness among employees of the bank Liaising with external Marketing agency to produce Bite size videos for training purpose
Education
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Iqra University
Jun 2013 – Dec 2015
MBA, HR & Marketing
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