A motivated Customer Service Representative with 5+ years of experience in exceptional
service and support. Seeking to transition into tech industry roles like customer success,
technical support, or software training. Committed to continuous learning and eager to join a dynamic team.
Experience
John Reed Fitness
Jun 2025 – Present
West Hollywood
Front Desk Specialist
Maintained accurate records of member information using CRM systems, ensuring
prompt access during interactions for personalized services.
Managed the onboarding process for new members, ensuring seamless integration into
the organization’s community. Increased fitness center membership by 14% in one year
