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Ahmed Ali

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Intro
The Bronx, United States
Studied at Penn Foster
Joined May 28, 2020

Skills

Languages

Arabic
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Native or Bilingual
English
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Native or Bilingual
Experience
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Amazon/CTG
Jan 2016 – Jan 2020
Remote
Social media expert/ customer service
Amazon Create a regular publishing schedule. Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns. Promote content through social advertising. Provides excellent customer service and processes orders via phone, fax, email, chat and the Internet. Answers product and pricing inquiries. Records customer feedback. Maintains up-to-date knowledge of products and promotions. Gather information for price quotes on large quantities and custom items. Utilizes real time/historical call statistics to provide optimal customer service. Experience with Instagram, Facebook, tiktok ,YouTube ,Twitter and google ads. journal publisher. CTG Organized customer information and account data for business planning and customer service purposes Managed route schedules to maximize time Processed accounts receivable Followed up with customers regularly regarding services scheduled and payments due I am also tester at Validately
Education
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Penn Foster
Jan 2018 – Jan 2020
high school diploma