Project manager with a proven track record of excellence in multiple fields, from development to academic research to IT. I have worked in startups, NGOs and corporate environments and successfully lead multicultural and multi-faith teams to achieve project objectives.
Experience
Orange Business
Nov 2021 – Present
Cairo, Egypt
Project Manager
Managed multiple multi-million dollar projects for customers located globally (EMEA, NAM and APAC regions).
Manage internal technical and non technical teams to ensure accurate and timely implementaion of project deliverables.
Interlock with customer HQ and local contacts to relay project related information and manage expectations.
First point of escalation for customer to report delivery related issues and resolve them.
Develop and automate multiple project trackers to ensure accurate monitoring of various milestones.
Review, modify project delivery related processes to ensure compliance with Service Level Agreements.
Support Program Management Office to produce weekly and monthly performance reports.
Support Program Management Office to ensure maintenance of project share point and proper implementation of project management practices.
Lead a company wide up-skilling program targetting Associate Project Managers to ensure compliance with the new operational model (Tools / Processes / Interpersonal and technical skills)
British University in Egypt
Sep 2018 – Nov 2021
Cairo, Egypt
Teaching and Research Assistant
Deliver weekly tutorial sessions.
Invigilate, grade and develop grading criteria for assessments.
Aid students in the final year graduation and design projects..
Courses delivered include:-
Engineering Drawing, Mechanical Graphics and Metrology, Computer
Aided Modelling (Solidworks), Production Technology, Numerical
Methods for Engineers, Environmental Engineering, Design of
Experiments, Project Management, Operations Research and Management