I honestly love this line of work as I grew and perfected my communication skills.
Be it, face to face, on the phone, or simply chatting and mailing, I feel such a joy when I can convey the empathy and the care that every customer is entitled to.
I also thrive in difficult and fast-paced situation where problem-solving skills are a must, as it stimulates my brain and makes work more like a puzzle game and less like a tedious repeating task.
Experience
MiauStore
Oct 2021 – Present
Remote
Head customer support
Manage the customer support agents and make sure that everything is up to quality standards. Answer difficult customer requests and satisfy their needs.
