I am from Japan and live in New Zealand. I started working as IT Support Technician in 2012 at Spendvision/Fraedom (currently Visa) then promoted as Systems Support Engineer. In order to up skill, I started self-study at Udemy in 2021. Then resigned the job at Visa and focused on Python bootcamps at CodingNomads in 2022. Now it's completed and looking for a role in Python web development. My strong sides would be the knowledge of IT infrastructure on top of full stack developer skill.
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Experience
Visa (former Spendvision/Fraedom)
Mar 2012 – Jan 2021
Auckland, New Zealand
Systems Support Engineer
Key Responsibilities:
- Support for internal servers and staff laptops, mobiles, tablets (NZ,
AU, UK, US, CA, Singapore, Hong Kong).
- Setup and maintenance of MDT for global delopyment of OS.
- Data recovery, Mantenance of CrashPlan for internal laptop
backups, Software/hardware troubleshooting, Asset management
with Kaseya, Maintenance of SharePopint forms, Creation of
monthly report on the ticket system
to the manager.
Documentation of internal wiki(Confluence).
Skills Acquired:
- Active Directory, Domain Controllers, WSUS, DNS, DHCP, File
Server, Firewall, Exchange server, VMware, Hyper-V, Microsoft
Windows 2k~10, Server 2008-2019, SQL Server, SharePoint, Mcafee
Enterprise, BackupExec for server, and Kaseya for ticket system.
- Software assessment for internal use liaison with InfoSec and
Legal teams.
Key Achievements:
- Setup remote deployment method for MacOS and Hyper-V users
with specific images during COVID19 lockdown.
- Create custom OS image with Dell ImageAssist in order to preload
new laptops before dispatch.
