Akeyan Rajbhandari bade

Customer Support Lead

Message

Intro

Kathmandu, Nepal

Customer Support/Service Lead at MySecondTeacher Innovatetech

Studied Information Technology/Networking at Islington College Kathmandu

Studied Commerce with IP at Modern Indian School

E-learning

Joined May 3, 2023

Skills

Languages

Nepali

Native or Bilingual

English

Advanced

Hindi

Intermediate

About

A guy who is very interested in holding the company fort or prefers being the frontline of the company (Customer Support/Service) with 3 years of experience, with some basic technical skills, a team player, a good leader, an energetic who can adapt to any environment and has the ability to multitask and is very result oriented. Also, who likes to hoop, hangout, travel and explore.

Experience

MySecondTeacher Innovatetech

Jul 2021 – Present

Kathmandu

Customer Support/Service Lead

Dealing with customer's queries related to the platform and assisting them with any technical problems while facing the platform Leading the evening shift as a CSD-Lead Data feeding on the platform

CloudFactory

Dec 2020 – May 2021

Data Entry Operator

Data feeding, Data annotation, Data correction

Everest Softtech

Jul 2020 – Dec 2020

Basundhara

Digital Marketing Executive

Worldlink Communications

Mar 2020 – May 2020

Lalitpur

Human Resources Officer

Hiring, Human Resource management, attendance management, employment details.

Nepal College of Management

Sep 2019 – May 2020

Lalitpur

Basketball coach

Head coach for both girls and boys basketball team

Soek Tech Solutions

Jan 2019 – Dec 2019

Kathmandu

Customer Support/Service Representative

Providing support to the client for the services provided by the company.

Subisu Cablenet Limited

Aug 2018 – Jan 2019

Kathmandu

Customer Support Representative / Junior Engineer

Providing customer support for ISP issues both on-site and remotely. Providing Device related support

Education

Islington College Kathmandu

Jan 2016 – Jan 2019

BScIT, Information Technology/Networking

Modern Indian School

Jan 2014 – Jan 2016

+2, Commerce with IP