Alain Sosso, Cloud Architect - Microsoft 365 and Azure - Computer Sciences Engineer

About

I am currently employed as M365 and Azure Support Engineer with Microsoft in a freelance contract. And I'm looking for new opportunities.

Experience

Microsoft

Jun 2019 – Present

Remote Home Office - Douala

Cloud Architect - Technical Lead

Primarily working in hands on technical delivery capacity to plan, architect and execute Office 365 solutions based on clients requirements and design specification. People Management (6 staffs). Responsible for leading the customer technical implementation experience for Office 365 while utilizing the company’s IP and vast technical repository across engineering, project management and enterprise support teams. Work closely with Customers as well as Project Managers and Practice Leads. Help support constantly growing pipeline of Office 365 projects by delivering exceptionally and timely executed services

Orange Cameroun

Aug 2018 – Jun 2019

Douala

Head Of IT Infrastructure and Cloud transformation

Lead the technology infrastructure strategy and execution for the enterprise cloud business transformation and model of Orange Cameroun, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. People Management (11 staffs). Provides infrastructure security and services vision (cloud and on-premises), enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations for business growth through Cloud Managed Services. Development of enterprise standards and technology architecture and the IT operations governance process.

ASSECO Poland

Mar 2016 – May 2018

Lagos - Nigéria

BUSINESS LEAD AND SOLUTIONS ARCHITECT for FRANCOPHONE AFRICA

Research and build relationships with new clients. People Management (7 staffs) Identify potential clients, and the decision makers within the client organization. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Lead the technical and presales team to opportunities closure. Drive business and technical consultants during projects implementation. Lead business activities and responsible for implementation, coordination and consistency of business management deliverables on the project, including effective implementation of the Company project management system. Set up meetings between client decision makers and company’s practice leaders/Principals

AXXEND

Jan 2014 – Mar 2016

Douala

Enterprise Lead Architect

As the Enterprise Lead Architect, I provide IT/Business guidance and training to the implementation teams as well as ensuring that the implementations follow the finest practice configuration principles. Budget, Profit and loss responsibility and analysis. Sales and Presales optimization and support. People Management (9 staffs). Providing the technical connection between the project managers, consultants and developers.

Microsoft

Jun 2011 – Dec 2013

Douala

Business Development Manager Central Africa

As a business development manager was responsible of improving and growing Microsoft business in Central Africa, by fostering and developing relationships with customers, suppliers and other partners. Work to improve profitability through careful strategic planning and solutions positioning in the appropriate customers, and to enhance the operation of the business, position or reputation. I worked and drove an Account Team Unit with the following member: Marketing, Account Technology Strategist, Partner Account Manager, Technical Account Manager, and Service Executive. Work as the orchestrator of the unit, for client satisfaction improvement on key qualitative metrics.

Microsoft

Mar 2006 – May 2011

Douala

Account Technology Strategist

Providing pre-sales technical/architectural support. Evangelizing current and future Microsoft products and technologies including full platform software roadmap. Drive the adoption and deployment of Microsoft technologies. Building and maintaining technical trusted advisor relationships with influential technical decision makers for the successful adoption and deployment of Microsoft products and technologies.

MTN Cameroon

Jan 2004 – Feb 2006

Douala

User Support Manager

Maintains and improve the Support Services organization, execute current responsibilities, and adapt to new responsibilities and changes within IT and the company. Achieves established service level objectives for each function and for each business unit serviced by ITO vendor including overseeing the output quality and all system and software issues experienced. Responsible for establishing desktop and laptop standards in coordination with procurement department. Manages the outsourced IT Helpdesk Desk services and desktop services. Ensures efficient use of internal and external resources and contain expenses of the area at reasonable levels and within budgeted amounts. Works closely with the service line managers to ensure proper handling of issues for their area Work with providers to implement service improvement programs as necessary.

MTN Cameroon

Jan 2000 – Dec 2003

Douala

Senior System Administrator

Responsible for maintaining the Microsoft Computer Systems of a company. Server management was a primary responsibility, installing, maintaining and upgrading servers. Responsible for ensuring the servers are backed up, and that the server data is secure from unauthorized access.

Education

Ecole Polytechnique de Yaounde

Sep 1993 – Jul 1998

Master in Computer Sciences, Computer Architecture, Enterprise Architecture, Database modeling, Application development, Information Security, Operating Systems, Artificial Intelligence, Mathematics, Mechanics, Thermodynamics

Alain Sosso

Cloud Architect - Microsoft 365 and Azure - Computer Sciences Engineer

Skills

Languages