Talented, ambitious and hardworking Sales Associate and Data Analyst, with broad skills and experience in: cold calling, B2B sales, door to door sales, project management, excel data management, leading teams, and adept ability to maintain database integrity. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
Experience
Sun Discount
Jan 2016 – Present
Port-au-Prince, Haiti
General Manager/Data Entry Specialist
- Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses.
- Managed SEGOVI system for all inbound sales, returns, and inventory control.
- Tracked product sales to ensure fast moving items were always in stock.
- Established customer relationships with major accounts to generate more business, maintain store profitability and expand brand loyalty.
- Processed payments and tracked client payment records to ensure there are no delinquent accounts.
- Built relationships with international suppliers in China and Dominican Republic to find suitable products that will sell in the country.
- Created and implemented innovative business strategies to drive record sales growth.
- Addressed customer service issues with detailed and timely responses to escalated complaints.
- Tracked market competition to ensure Sun Discount has hot selling items at competitive prices.
- Established payroll and operating budgets for management approval.
- Maintained SEGOVI server integrity for ease of use to all team members.
- Coordinated with custom agents to ensure quick delivery of containers from port to warehouse.
- Managed data spread sheets to ensure all product inventory and shelf life were correct.
Sales & Marketing Group Inc.
May 2013 – Oct 2015
New York, NY
Team Lead Sales Associate
-Trained sales team members in policies, procedures and strategies for maximizing store profits.
- Used POS system to complete orders and process payments for purchases.
- Prepared team members schedules for deployment on all sales activities (door knocking, outdoor events, and apartment lobby presentations).
- Tracked daily sales activities for overall performance.
- Kept detailed log of all customer accounts to allow for follow ups, referrals, and renewals of Verizon accounts.
- Built relationships with building managers and rental agents to get client referrals. Responsible for growing Verizon FIOS in all rental buildings in Westchester NY.
- Navigated objections to skillfully close sales.
- Liaised with customers in person, online and by phone.
MetLife, Inc.
Jun 2010 – Aug 2011
Bridgewater NJ
Retirement Benefit Funding/Sales & Data Entry Clerk - INROADS Intern
- Transferred data from hard copy formats into computer files and database systems.
- Typed information and data provided by customers, verifying data integrity and completeness for record keeping accuracy.
- Conducted cold calls to set up meetings with prospective clients.
- Learned the proper techniques for conducting sales calls to enhance prospect responsiveness.
- Maintained Sales Trac database to ensure Sales information was current and accurate.
- Assisted marketing department in generating new customer leads.
- Assessed key accountabilities and implications for performance measures and goals relevant to each job.
- Utilized Microsoft Excel to record and track sales representatives' comprehensive sales activity.
- Constructed Pivot tables that linked to Sales Trac database and summarized sales activity for each sales agents' territory.