Alan Russo, Find Your Direction! I am a Professional problem solver dedicated to providing answers using Information Technology and Research

About

Finding your direction is both an external and internal process. The external form consists of asking questions and receiving answers for your client, to make important decisions for their company. The internal direction is the employee knowledge base allowing your company's growth. I have used my interest in technology and problem-solving capabilities to satisfy both of these processes. In today's landscape having the ability to be adaptable in work location is increasingly important. For the external direction process, I Identify information with open-source Government Contracting (GovCon) applications. I have assisted Government Contractors, both large and small, with the identification of contracting opportunities to fill their pipeline. This research includes the ability to identify incumbent contractor research, identifying possible future procurement (3- 5 years out) using historical contract activity as well as competitive intelligence research. I also provide access to information through technical support and provide answers to clients' questions. For the internal direction, I helped grow a sole proprietorship into a small business that was purchased by an international corporation. I used my research abilities and interest in information technology to contribute to the creation of an online opportunity management application. With my knowledge of Federal Government open source applications, I collaborated with Web Developers, opportunity research analysts, and end users (the clients) to contribute to the development of the application. The result was an application that was used for 15 years, cut cutting each and data entry times by 50 percent, thus increasing company efficiency and revenue for both employers and subscribing companies with the increased exposure to procurement opportunities. In my current consulting role, I built and maintain a State & Local opportunity tracking database using LibreOffice Base. I have also created communication processes utilizing Slack while establishing a business development department for a small business. My Specialties: Government Contract (GovCon) Identification Specialist | Business Development Research Analyst | Capture Analyst | Market Intelligence | Research Analyst | Business Development Analyst | IT Support

Experience

ABA Protection, Inc

Apr 2021 – Present

United States

Senior Government Analyst (Consultant)

Consulting (remote work) for a small privately owned security guard company based in California. •Active role in consulting team establishing company’s presence in California’s State and Local contracting marketplace through the creation of the Business Development Department. •Identify procurement information to include current solicitation/bid postings to contract award notices. •Established research process to identify California State & Local Procurement Opportunities using more than one thousand procurement websites for new additions and changes/updates. •Built and maintains State & Local opportunity tracking database using LibreOffice Base consisting of: -Over 850 contracting opportunity records. -Over 350 records containing the company's billing rates were identified through opportunity research. -Over 100 records containing bidders and bidding values. •Established communication and technical processes with the Business Development manager to manage bidding opportunities.

epipeline, inc

Jun 1999 – Mar 2019

Customercare and Training Representative

Worked remotely from 2009 to March 2019. Research •Conducted Federal opportunity research and data entry. -Information Technology (IT) Opportunities. -Architect, Engineering, and Construction (AEC) Opportunities. •Identified incumbent contractors (current and past) for both Federal and State & Local opportunities upon request as well as through the opportunity research process. •Conducted research to identify Federal contracting and FOIA point of contacts. Customer Service •Answered Federal and State & Local opportunity and procurement questions. •Conducted three weekly training sessions on the company’s web-based Government Contracting management and search application. •Processed internal and external Freedom of Information Act (FOIA) requests. •Created and provided custom reports upon client request. •Application user management support, adding and editing current client user accounts. •Managed application permission(s) based on subscription package. Information Technology Support •Assisted in office computer setup and network maintenance. •Managed and posted electronic documents resulting from FOIA requests to network and online applications. •Provided 1st tier technical support to application users. •Coordinated with management and clients to report and prioritize website changes, bug fixes, and suggestions for future improvements. Sales/Renewal Support (March 2017 - September 2018) •Created and managed client user accounts post-sale (website Sales Order Management). •Conducted renewal calls, and coordinated renewal rates with the Sales director. •Assisted with on-site sales demonstrations supporting cd-rom products. •Coordinated access to partner company’s databases (post-sale).

Education

University of Mary Washington

Aug 1992 – May 1996

Bachelor of Arts, History

Alan Russo

Find Your Direction! I am a Professional problem solver dedicated to providing answers using Information Technology and Research

Skills

Languages