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Aleiha Boyle

Workforce Analyst

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Intro
Minneapolis, MN, United States
Sr Workforce Analyst at UNITED HEALTH GROUP
Hospital & Health Care
Joined July 11, 2025

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English
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Fluent
About
I'm a Sr Workforce Analyst with 2 years experience.
Experience
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UNITED HEALTH GROUP
Feb 2022 – Present
Minnetonka, MN
Sr Workforce Analyst
● Leverage real-time data analytics to effectively manage inbound call traffic across various contact centers. ● Oversee agent performance and adjust workload according to immediate business requirements. ● Conduct basic troubleshooting for IT systems. ● Actively engage in war rooms discussing technical challenges. ● Utilize multiple data analytics platforms including Microsoft Office, PowerBI, and Tableau.