-Effective Communication: The ability to convey information clearly and understandably, both verbally and in writing.
-Empathy: The ability to understand and emotionally connect with the client's needs and concerns.
-Problem Solving: The ability to quickly identify problems and find appropriate and effective solutions.
-Patience: The ability to remain calm and patient, even in challenging situations.
-Knowledge of the product/service.
Experience
Coomeva Emergencias medicas- Colombia
Oct 2022 – Jul 2023
Cali
Customer Support
-Resolve customer concerns.
-Provide timely information.
-Open pqrs processes for issues of non-compliance in the medical service or congratulations.
