I love to spend my time helping as much as I can. I volunteered in various foundations y Colombia, specially kids. I worked for ten years at Andrés Carne de Res, the most famous restaurant in Colombia. There I fell in love for service. Currently I work as freelance transcriber and content moderator.
Experience
La Casa Del Vecino
Nov 2015 – Jun 2021
Bogota, Colombia
Owner
Owner of a small restaurant in Bogotá. I am responsible of
everything there. Inventory management, development and
implementation of sanitation plan (Cleansing, disinfection, and
trash disposal), customer service, costs management, payroll, and
many many other chores.
Due to the pandemic I had to finish my company and became a full-time Freelance.
Andres Carne de Res Colombia
Oct 2004 – Oct 2014
Bogota, Colombia
Service Manager
Training and Custumer Service Director.
Design and implementation of the training plan for every position in
each restaurant (8 at that moment) using Zingerman’s customer
service model.
Education
SENA (National Learning Service)
Jan 2022 – Nov 2022
Full Stack Software Developer , Technology (Current formation).
Politecnico Grancolombiano
Jan 2004 – Nov 2009
Marketing and Advertising Technician. , Marketing and Advertising.