Alena Shamrayeva

Customer support executive

Message

Intro

Gdansk, Poland

Senior Process Executive at Cognizant Technology Solutions Poland

Information Technology & Services

linkedin.com/in/helen-shamraeva-6790981b0

Joined November 28, 2023

Languages

Russian

Native or Bilingual

English

Advanced

Spanish

Basic

Belarusian

Advanced

Ukrainian

Advanced

About

Hello, my name is Helen and currently I am working as Senior Process Executive. Previously i have been a part of Data rave team, where i was working with navigation solution products on several projects simultaneously.

Experience

Cognizant Technology Solutions Poland

Apr 2023 – Present

Gdańsk

Senior Process Executive

Daily customer contact through email; Monitoring of a portfolio of customers in order to keep the accounts up to date; Preparation of account statement, payment schedule and account reconciliations; Updating customer data; Creating business relationships.