Alessandro Giglio, Senior Project Manager / IT Lead

About

Experienced IT Leader with 18+ years in Agile Project and IT Portfolio Management. More than eight years leading cross-functional teams to execute high-impact projects, including a 300,000-line code project delivered in 136 business days with over R$10M in ROI. Expert in Project Management (Waterfall and Agile), besides Lean, Scrum, Kanban, and SAFe. Also skilled in Change Management, ITIL process, and IT certifications like SOC, SOC, and ISO 27001. Proficient in project management tools, such as MS Project, Jira, and Trello. Known for focus on enhancing operational efficiency, for instance, improving predictability by 50%, and reducing delivery times by 20%. Extensive experience managing complex IT project portfolios across product development, infrastructure, cybersecurity, OKRs, and continuous improvement.

Experience

Pipefy

Feb 2021 – Aug 2024

Sao Paulo, Brazil

Tech Manager

Led a team of 15+ developers, achieving 20% faster delivery through agile process improvements and Lean principles Implemented solutions for the top three customer support complainings. Collaborated with Product, UX/UI, and QA teams to increase product quality, test coverage, effective communication and strategic alignment. Managed a complete IT project portfolio, structuring the first private and public roadmap for customers, covering all product features. Drove the agile process evolution for 10+ squads, in a coach approach, re-structuring the work process, ceremonies, deliveries, and reports.

Objective

Oct 2019 – Dec 2020

Sao Paulo, Brazil

Agile Coach

I've led agile transformation for a major telecommunications client. Built a data-driven approach across tribes and organizational areas, optimized the project portfolio, and conducted agile training sessions. Standardized the metrics and report analysis, training teams and creating tools for metric extraction and analysis. Implemented OKRs and agile practices, improving efficiency, predictability, and adaptability. Structured the SAFe methodology for large projects, leading a SAFe team and training all participating teams in their specific roles.

C6 Bank

May 2018 – Oct 2019

Sao Paulo, Brazil

Agile Coach

Developed an agile framework for IT teams from scratch, along with the portfolio management process. Conducted workshops and coached teams with agile principles and business goals. Led C6 Bank's first bank version homologation by the Brazilian Central Bank, ensuring compliance with regulatory standards. The core-banking from scratch to the certification in 90 days, is a national record.

Rede (Itau Group)

Nov 2012 – Oct 2018

Sao Paulo, Brazil

Project Manager

Managed over 50 strategic IT projects, aligned with the PMBOK guidelines. Trained and led Rede’s first Agile tribe of 32 members, managing a major international project with Silicon Valley partners, delivering 300.000 code lines in 136 business days. Upgraded IVR system, increasing automated customer service by 86%, enhancing efficiency, and reducing costs. Achieved over R$10M in ROI through key projects aligned with business objectives.

Education

FGV - Fundacao Getulio Vargas

Sep 2014 – Sep 2016

MBA, Business Administration

Centro Universitario Sant'Anna

Jan 2005 – Dec 2008

Bachelor, Computer Science

Alessandro Giglio

Senior Project Manager / IT Lead

Skills

Languages