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Alex Muito

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Intro
Nairobi, Kenya
Studied Human Resources at Moi University
Joined April 29, 2020

Skills

Languages

English
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Fluent
Swahili
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Basic
Experience
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Barclays Bank of Kenya
Nov 2017 – Nov 2019
Nairobi
Senior Sales Executive
• Bringing new customers to the bank and building strong relationships with them, enhancing growth of their wealth and meeting their banking needs. • Administer and ensure compliance to all sale objectives. • Manage sales of various products in professional manner. • Monitor all customer queries and ensure timely response to all issues. • Coordinate with customers and provide various bank’s plans and services and detail quote for all required information. • Maintain and update knowledge on all bank’s products and services.
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Insight Management Consultants
Feb 2016 – Feb 2017
Nyeri
Territory Region Manager
• Manage a sales team and coordinate sales activities to make sure that sales targets are met with high levels of customer satisfaction. • Develop an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully sell product solutions to new and existing customers in assigned territory. • Create and execute a territory sales plan that meets or exceeds established sales quotas and supports Company revenue and profit targets. • Optimize business development plan by working closely with Sales Agronomist to maximize time in the field and overall efficiency through development and pre-qualification of leads. • Meet regularly with existing customers and prospects in sales territory to understand their evolving business needs and position product solutions to meet surfaced needs. • Continuously expand customer understanding and use product solutions and capabilities. • Build long-term, productive, and mutually beneficial relationships with existing and new customers. • Maintain consistent communication and timely follow-up with customers and prospects and be available and responsive to customer’s real-time needs. • Complete sales activity reports and presentations in a timely manner
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Jubilee Insurance
Mar 2015 – Jan 2016
Nairobi
Unit Manager
• Recruitment of sales representatives. • Develop and build relationship with corporate clients through client management. • Identifying client’s needs and trying to match them with suitable products. • Meeting and exceeding monthly and annual sales goals through the team. • Ensuring and maintaining levels of productivity as prescribed. • Floor and field training to the team. • Retain existing and entertain new clients by building strong relationships with them. • Spend maximum time to achieving regular sales of new business in order to attain company's sales objective. • Reporting to the manager on daily activities of the team. • Preparing timely reports of sales forecasts and field activities regarding customer sales and products. • Upholding the brand image and ensure compliance with all internal as well as external regulations.
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Standard Chartered Bank
Feb 2012 – Feb 2015
Nairobi
Employee Banking Officer
• Organizing sales visits. • Demonstrating and presenting products. • Maintaining accurate records. • Attending trade exhibitions, conferences and meetings on behalf of the bank to maintain and establish new businesses. • Reviewing sales performance. • Keeping track of the customer experience with the bank and ensuring that they grow. This enhances long term good relations with the customers. • Responsible for identifying and pursuing sales opportunities & converting leads to actual sales. • Implement sales strategy underpinning marketing efforts to acquire, expand& retain profitable relationship & grow market share in accordance with the bank sales target for the specific products sold. • Ensure monthly/weekly liability and asset targets are achieved & performance report submitted to the line manager. • Provide market intelligence based on competitor offerings within the bank’s target segment.
Education
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Moi University
Aug 2007 – Apr 2011
Bachelor of Science; Human Resource Management, Human Resources