Currently I am a graduate student earning a Master of Library and Information Science degree. I am a detail oriented, fast learning hard worker with over 10 years of customer service experience, 5 of those being in positions of leadership. I look forward to learning new things and will always give my all.
Experience
Lucky's Coffee Garage
Apr 2022 – Jun 2023
West Lebanon, NH
Front of House Manager
Customer service, training new hires, inventory management, designing menus, creating training programs, developing a specialty coffee program, leading coffee tasting, ordering supplies, leading a team of folks, making drinks and cash handling.
The Nest Kitchen & Cafe
Aug 2021 – Feb 2022
Hanover, NH
Front of House Manager
Customer service, training new hires, inventory management, creating training programs, managing multiple ordering platforms, ordering supplies, leading a team of folks, making drinks and cash handling
Signet
Dec 2019 – Sep 2020
North Attleboro, MA
Jeweler
Answering customer service calls, intaking jewelry repairs, photographing jewelry, performing
repairs, polishing jewelry, and shipping out finished repairs.
Betsy & Iya
Jun 2019 – Nov 2019
Portland, OR
Seasonal Jeweler
Following a set of design parameters to create multiple styles of jewelry, daily cleaning, assembling and polishing jewelry, helping the production manager keep track of inventory levels.
Smartypants Art Studio
Sep 2017 – Mar 2019
Portland, OR
Art Teacher
Customer service, creating and teaching art classes for children, hosting birthday parties, organizing the art studio, maintaining the art inventory, teaching adult craft nights.
Starbucks
Feb 2016 – Sep 2017
Portland, OR
Shift Supervisor
Customer service, training new hires, inventory management, leading coffee tasting, ordering supplies, leading a team of folks, making drinks and cash handling.