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Alexia Harris

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Intro
Portmore, Jamaica
Joined November 8, 2022

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English
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Experience
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Datamint Group of Companies
Aug 2020 – Nov 2020
Jamaica
Customer Service Representative
● Order taking. ● Provided customers with an update of their orders, products and services. ● Upsell products by offering information on deals and add-ons. ● Take and record customers’ information into the system. ● Keep records of customer interactions, including complaints and suggestions. ● Verify customer information when they call in order to ensure accurate and timely delivery. ● Respond to customer's queries. ● Confirm the order by repeating each ordered item
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Kingston Hireage & Wholesale Liquor Limited
Aug 2019 – Feb 2020
Jamaica
Administrative Assistant
● Provided administrative and clerical assistance to the company’s Accounting Manager. ● Prepared documents for the renewal of company’s motor vehicle Insurance, Registration and Fitness. ● Performed basic accounting duties such as reconciliation of bank records with bank statements. ● Performed data entry. ● Corresponded with customers having long overdue and delinquent balances. ● Posted invoices and payments in Quickbooks.