● Order taking.
● Provided customers with an update of their orders, products and services.
● Upsell products by offering information on deals and add-ons.
● Take and record customers’ information into the system.
● Keep records of customer interactions, including complaints and suggestions.
● Verify customer information when they call in order to ensure accurate and timely delivery.
● Respond to customer's queries.
● Confirm the order by repeating each ordered item
Kingston Hireage & Wholesale Liquor Limited
Aug 2019 – Feb 2020
Jamaica
Administrative Assistant
● Provided administrative and clerical assistance to the company’s Accounting Manager.
● Prepared documents for the renewal of company’s motor vehicle Insurance, Registration and Fitness.
● Performed basic accounting duties such as reconciliation of bank records with bank statements.
● Performed data entry.
● Corresponded with customers having long overdue and delinquent balances.
● Posted invoices and payments in Quickbooks.
