Ali Abbas

Remote Interpreter & Translator | Customer Support & Data Entry |

Message

Intro

Pakistan

Studied Medicle at Best Group of College

Joined January 27, 2025

Skills

Languages

English

Fluent

Pashto

Native or Bilingual

Urdu

Native or Bilingual

About

I am a multilingual interpreter and translator fluent in Pashto, Urdu, English, and Persian (Dari/Farsi) with experience assisting Afghan refugees in Islamabad. I also have one year of customer service experience at Mars BPO, handling inquiries and ensuring customer satisfaction. Additionally, I am skilled in data entry and administrative tasks. ✅ Services: ✔️ Translation & Interpretation ✔️ Customer Support (Phone, Chat, Email) ✔️ Data Entry & Transcription 📩 Available for remote and freelance work. Let’s connect!

Experience

Mars BPO

Jun 2023 – Jul 2024

Islamabad

customer service

Customer Service Representative | Mars BPO Provided top-notch customer support via phone, email, and chat. Skilled in handling inquiries, resolving issues efficiently, and ensuring customer satisfaction. Experienced in data entry and CRM management, with strong communication and problem-solving abilities.

Independent Volunteer

Nov 2021 – Feb 2024

Islamabad

Community-Based Translation Assistance

Provided English, Pashto, Dari, Persian, and Urdu translation for Afghan refugees. Assisted with document translation, interpretation, and communication for legal and social services. Helped refugees navigate healthcare, immigration, and community resources. Ensured accurate and culturally sensitive translations.

Education

Best Group of College

Jan 2000 – Jan 2022

Intermediate, Medicle