alice faggion

Languages expert ,customer care professional, travel specialist.

Message

Intro

Broome, Australia

Studied Foreign Languages at Universita degli Studi di Verona

Joined June 2, 2021

Skills

Languages

English

Fluent

Italian

Native or Bilingual

Spanish

Fluent

Experience

Victoria St Café

Nov 2020 – Apr 2021

Bunbury - WA, Australia

Café Manager

Daily management of café operations, hiring and training of new staff, ordering of supply, daily accountancy.

Voss od fjordane Guideservice

Apr 2014 – Oct 2018

Voss, Norway

Tour Guide and Guide Coordinator

Guide: Daily trips in the fjords of Norway. Coordinator: planning of the excursion program for the season, hiring and training new staff, daily supervision and management of the excursions program.

4* and 5* Hotels

Jun 2013 – Apr 2014

Italy and Spain

Receptionist and Booking Assistant

Customer care at the front desk, handling of calls and emails, check-in and checkout operations; bookings.

Education

Universita degli Studi di Verona

Oct 2007 – Mar 2013

Master's Degree, Foreign Languages