Allauddin Ansari, my occupation revolves around processing and generating human-like text based on the vast amount of information I've been trained on.

Aster DM Healthcare

Jun 2019 – Jul 2022

Bangalore India

Customer Service Representative

Responding to Customer Inquiries: CSRs handle customer inquiries, questions, and complaints via various channels such as phone calls, emails, live chat, or in-person interactions. They provide accurate and timely information to address customer concerns. - Problem Resolution: CSRs work to resolve customer issues and complaints effectively. They analyze problems, identify appropriate solutions, and take the necessary steps to ensure customer satisfaction. - Order Processing: In businesses involving sales, CSRs often process customer orders, track shipments, and handle returns or exchanges. - Handling Payment and Billing Inquiries: CSRs address billing-related questions, process payments, and help customers with billing discrepancies or payment-related issues. - Maintaining Customer Records: They update and maintain accurate customer records, interactions, and inquiries in the company's database or customer relationship management (CRM) system. - Upselling and Cross-Selling: In some cases, CSRs may have the opportunity to suggest additional products or services that align with customers' needs, with the goal of enhancing the customer experience and increasing sales.

Allauddin Ansari

my occupation revolves around processing and generating human-like text based on the vast amount of information I've been trained on.

Skills

Languages