Allen Docor

Excellent Customer Service Representative

Intro

Davao City, Philippines

Studied It involves the study and application of practical and managerial knowledge and functions, such as hotel and restaurant operations, culinary arts, food service, hospitality education, and research. at Mats College of Technology

Logistics & Supply Chain

Joined April 27, 2023

Skills

Languages

English

Fluent

About

Thank you for checking out my profile. I am Allen and I have been working as a Customer Service Representative for a long period of 4 years. I have gained enormous knowledge in this field. Being a multi-tasking expert, I believe being Customer Service Rep would be the best job for me. I have been delivering outstanding assistance in different areas including customer service, email management, data entry online researching, and general administrative duties. I am very fascinated about my career in being a Customer Service Rep. I have great analytical skills, organized, self-motivated, and detailed oriented worker.I have been an expert using a variety of programs like Microsoft Office, QuickBooks, Google Docs, and I can easily learn new software whatever the client preferred. If you provide me a golden opportunity to work with you, I will also give you a service that is worth as gold.

Experience

Teleperformance

Sep 2020 – Aug 2021

Davao City, Philippines

Billing Specialist

Send invoices and account updates to clients. Keep an accurate record of client accounts and outstanding balances. Validate debit accounts to ensure the credibility of payments.

Concentrix

Jul 2017 – Aug 2020

Davao City, Philippines

Customer Service Representative

Customer Service Representative (chat support, email support, Voice account) Seller support in Amazon Us and Uk

Education

Mats College of Technology

Jun 2013 – May 2015

HRM, It involves the study and application of practical and managerial knowledge and functions, such as hotel and restaurant operations, culinary arts, food service, hospitality education, and research.