Allison Mckinnon

Bilingual Virtual Assistant | Customer Services Agent

Message

Intro

Panama City, Panama

Consumer Services

linkedin.com/in/allison-denise-mc-kinnon-herrera-2a8775221

Joined March 27, 2023

Skills

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

About

A motivated, detail-oriented young professional seeking to grow my career. I have developed a great passion not just for businesses but learning as much as possible for them, and that's part of my main professional aim, which is to work in an environment that challenges me to enhance and learn as much as possible, everything under the scope of a great professional environment in a stable company.A motivated, detail-oriented young professional seeking to grow my career. I have developed a great passion not just for businesses but learning as much as possible for them, and that's part of my main professional aim, which is to work in an environment that challenges me to enhance and learn as much as possible, everything under the scope of a great professional environment in a stable company.

Experience

Capital One

Jun 2022 – Dec 2022

Panama (Remote)

Customer Services Agent

At Capital One I was in charge of taking customers' payments, helping them with any questions that they might have about their statements, answer questions about their credit scores. Another task under my scope of work was to issue credit cards for the customers and also keep their information updated in the system.

Panama Outsoursing Solutions

Oct 2021 – Apr 2022

Panama (Remote)

Tax Agent

In Panama Outsourcing Solutions I was in charge of validating documents for the customers to be able to sell or purchase their properties, I made the tax cert and also contacted the counties to assure that everything was in good shape for our customers to sell or purchase their properties.

Alorica

Mar 2020 – Jun 2021

Panama

Customer Services Agent

My role in Alorica was mostly about providing the best customer service experience possible, I took approximately 30-45 inbound calls daily assisting customers to schedule their delivery appointments, and returning their items or their money depending on the cases.