Almardan Mehdizada, PMO specialist, customer support

About

Experienced project management and reporting ,data analyst, PR/PO issues with a demonstrated history of working in the telecommunications,retail expansion and leasing industry. Skilled in Receptionist Duties, Hotel Management, Administrative Assistance, Teamwork, and Front Office.

Experience

Prior Leasing

Mar 2022 – Present

Baku, Azerbaijan

Project management specialst

• Follow-up of projects from idea to implementation and monitoring; • Proper design of projects; • Scale, identification of required resources, risks and development of a plan; • Analyze projects, identify shortcomings in a timely manner; • Establishing close communication with other structures within the company or the outsource team, accelerating the progress of projects; • Improving business processes; • Project management; • Analysis and evaluation of the results of the work done; • Preparation and analysis of periodic reports; • Carrying out other tasks assigned by management within the scope of work functions. Working with Atlassian Jira, Bitrix24, GNI Software

Azerbaijan Supermarket

Nov 2021 – Mar 2022

Baku, Azerbaijan

Technical support coordinator

• Control and coordinate the Technical Support system with assigning the raised tickets to relative technicians; • Responsible for following up the problems directed through Technical Support to be rectified on shortest time; • Preparing required reports on pending/open tickets, construction related reports, and follow-ups; • Responsible for checking the schedule of preventive maintenance services and scheduled repairing works; • Assist Construction management on overseeing of installation, inspections, repairs, troubleshooting, and daily maintenance of buildings, infrastructures, and facility equipment; • Assembles and compiles data to assist in process development; • Control facility cars with GPS, prepare cleaning reports, control store tenants power and water meter counters. • Calculation store technicians, DC teams KPI/performance results • Daily update chart & summaries, dashboards of Facility reports and Facility based Procurement reports.

Azerbaijan Supermarket

Sep 2021 – Nov 2021

Baku, Azerbaijan

Personal assistant to Chief property officer

Complete a broad variety of administrative tasks that facilitate the CPO’s ability to effectively lead the Store Development department, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.- Work closely with the CPO to keep executive team well informed of upcoming commitments and responsibilities, following up appropriately.- Maintain open communications with the departmental management team, including meeting regularly with their operations and technology coordinator and providing information and documents as needed.- Prepare budget recommendations. _ Creating location preselection presentations and working on ROCI files.-preparing weekly departmental presentations.-creating new and approved locations in Google Earth.-Working with Smart Loc geomarketing program.

Huawei Technologies Azerbaijan

Oct 2014 – Sep 2021

Baku, Azerbaijan

MS project management specialist

Provide support in the management of project budget and cost control functions including budgeting, tracking progress, forecasting, understanding of project accounting o Establish project budget, baselines and report variances o Provide support to track project progress and perform analysis of critical path o Identify and communicate project risks and develop mitigation plans o Prepare project status presentations, highlighting key accomplishments, risks and changes o Provide additional support as required/needed by the project manager(s) or project controls manager (including field project coordination and management of sub-projects) o Preparation BOQs according to requested extra works and send to customers. o Prepare accurate and complete purchase orders (PR/PO) requests to customers. o Tracking approved/confirmed extra works with customer and vendors. o Development and calculation of KPIs and metrics o Creating ACTs about completed services for payment and invoice. o Working with Huawei ERP systems

A+A Security

Jul 2014 – Sep 2014

Baku, Azerbaijan

Sales specialist

• Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyze the territory/market’s potential, track sales and status reports • Keep abreast of best practices and promotional trends • Continuously improve through feedback

Qafqaz Resort Hotel

Oct 2013 – May 2014

Qabala, Azerbaijan

Front desk receptionist/night auditor

• welcome and greet guests • make and confirm reservations for guests • register and check guests in • maintain clear and accurate records of guest room bookings • compute all guest billings, accurately post charges to guest rooms and house accounts • provide accurate information about local attractions and services • complete and maintain any incident reports, daily activity reports or other reports requested by management • close guest accounts and check guests out • review accounts and charges with guests during the check-out process • inform housekeeping when rooms have been vacated and are ready for cleaning

Education

Baku State University

Sep 2008 – Jul 2012

Bachelor, Hydrology

Almardan Mehdizada

PMO specialist, customer support

Skills

Languages