Almaz Riaz

Customer Services Representative & Tele sale Representative

Message

Intro

Lahore, Pakistan

Virtual Assistant, Customer Services Representative & Tele Sale Representative at ESP Inspire

Studied English Language and Linguistics at Riphah International University

Computer Software

Joined March 15, 2023

Skills

Languages

English

Fluent

About

I have extensive experience as a Tele Sales Representative & Customer Support Executive. My extensive experience with the inbound calls, outbound calls and emailing to the clients and the deep discussion with the clients matches well with your requirements. In addition, my background with working in International Campaigns has given me the skills to adjust to the changing dynamics and processes of those environments while meeting scheduled milestones and deliverables.

Experience

ESP Inspire

Feb 2023 – Present

Pakistan Lahore

Virtual Assistant, Customer Services Representative & Tele Sale Representative

Working as a Tele Sales Representative & Customer Support Executive as well as performing the duties of Virtual Assistant.

Elite Techlogix

Oct 2022 – Dec 2022

Pakistan Lahore

Sales Representative

Worked as an agent in All State Insurance Company of US. Managed contract negotiations and vendor compliance, supporting new account Development and broadening service offerings. Maintained up-to-date administrative records to monitor operational conditions.

IBEX

Jan 2022 – Sep 2022

Pakistan Lahore

Customer Support Executive

Worked in the International Campaign i.e. Western Union. Engaging and patient customer service professional with 3 years of experience responding to all types of customer inquiries. Prepared monthly reports on customer satisfaction.

Education

Riphah International University

Aug 2020 – Sep 2022

Graduation, English Language and Linguistics