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ALVIN REY LUPO ROMANO

Customer Service Representative for 4 years and 8 months and counting.

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Intro
Cebu City, Philippines
Customer Service Representative at Teleperformance Philippines
Studied Accountancy at Benedicto College
Leisure, Travel & Tourism
Joined September 6, 2022

Skills

About
I am just a simple person who wants to achieve the goals in life. As a breadwinner of my family, I have learned so many lessons in life. I have learned to be strong with those ups and downs that i have been through. I am a hardworking, job oriented, and reliable person . I've been taking in calls and working as customer service representative for more than 4 years and this experience really helped me built confidence and improved my communication skills. I believe that i would be a great asset of company because of my experience and though I dont have experience working as a virtual assistant, I will dedicate my whole self . I am willing to undergo trainings to gain new skills and to be able to complete my daily tasks and meet my clients expectations.
Experience
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Teleperformance Philippines
Feb 2022 – Present
Philippines
Customer Service Representative
1. Works as travel care professional 2. Books and cancels flight, hotel and car reservations 3. Provides excellent customer service to customers regarding thier reservations and providing resolution to their issues
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Concentrix CVG PHILIPPINES INC
Aug 2018 – Dec 2021
Philippines
Customer Service Representative
1. Works as a customer service in telecommunications company 2. Attracts potential customers by answering product and service questions and suggesting information about other products and services
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Zee4 Connext Outsourcing Services
Jan 2018 – Jul 2018
Philippines
Customer Sales Representative
1. Works as an appointment 2. Uses telemarketing scales to support the sales function of a business 3. Schedules consultation between technician and prospective clients
Education
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Benedicto College
Jun 2012 – Sep 2015
Bachelor of Science in Accountancy , Accountancy
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