Good Day!
I am a Brand Advocate/Customer Service Representative with 2 years experience. During the tenure there, I got the opportunity to be onsite.
My work interest is interacting with the customers and resolving their issue. I love to talk with them; do my work with passion.
My strong sides are patience, tech savvy, determined and very empathetic towards people.
Experience
Sagility Health
Jun 2022 – Mar 2024
Jamaica
Brand Advocate
HEALTH INSURANCE ACCOUNT- *Provide member’s plan information in regards to the insurance plan they chose (in this case, Humana and Aetna). Discuss with the member’s their premium, claims/billing inquiries, benefit information as well as changes for the upcoming year.