Alyssa Vang

About

I'm a full time student attending University of North Carolina, Greensboro. I'm hoping to find opportunities within my major, to gain some experience within the community, to also grow as a person and working with others as a team.

Experience

Catawba County Library

Dec 2018 – Present

115 W C St, Newton, NC 28658

Hourly Library Assistant

- Engage and provide customer service to patrons - Provide circulation desk services such as checking in and out materials - Set up library cards and resolve account issues - Organize shelves and put materials away - Assist patrons with technology use - Collect fines and fees - Provide one-on-one technology assistance - Assist Librarians with outreach events - Serve as backup coverage for other library locations - Clean Disks and CDs

Catawba County Library

Dec 2019 – Aug 2022

9154 Sherrills Ford Rd, Terrell, NC 28682

Library Assistant

Catawba Valley Community College

Jan 2019 – May 2019

2550 US Hwy 70 SE, Hickory, NC 28602

Lab Assistant

- Responsible for unlocking and locking all classroom doors for teachers and students - Helped and assisted students with IT questions related to homework - Assisted teachers and students with printer and scanner - Ensured supplies are in stock for each classroom - Maintained the cleanliness of the Lab Room - Created support service tickets

Food Lion

Jan 2017 – Dec 2018

104 Thornburg Dr SE Unit J, Conover, NC 28613

Customer Lead

- Provide prompt and courteous service to customers - Engage and interact with customers to create a positive shopping experience - Responsible for maintaining standards according to Front End Standard Practice Manual - Adheres to all company guidelines, policies and standards - Assist customers’ needs, help bag and carry out groceries - Scan customers’ orders and handle register transactions such as cash, checks, coupons, food stamps and WIC vouchers - Maintain accurate cash control - Process returns and restock merchandises - Ensure all required equipment's are located at front end - Responsible for managing coverage when other cashiers go on breaks - Keep front end in clean and neat - Assists in collecting shopping carts

Food Lion

Jul 2014 – Jan 2017

104 Thornburg Dr SE Unit J, Conover, NC 28613

Sales Associate

- Provided prompt and courteous service to customers - Engaged and interacted with customers to create a positive shopping experience - Responsible for maintaining standards according to Front End Standard Practice Manual - Adhered to all company guidelines, policies and standards - Scanned customers’ orders and handled cash register transactions - Ensured front end areas are neat and cleaned - Restock returned merchandises - Assisted in collecting shopping carts

Education

Catawba Valley Community College

Aug 2017 – May 2020

Associate, Information Systems

Skills

Languages