Passionate resource in project management, IT infrastructure (design and implementation), Cloud Solutions, product support etc.
Experience
IQVIA Company
Jan 2020 – Present
Kochi. Kerala, India
IT Projects Manager
Plan the project, charter, scope, and ensure delivery of solution to schedule, budget and
scope.
Take the lead in analyzing production issues on server, network, and application level and
efficiently do problem triage, including escalation to our partners and customers.
Develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales.
Deliver projects aligned to overall business and technology strategies and architectures.
Interface and communicate with project team, management, stakeholders, and vendors.
Managing multiple ongoing support and implementation projects simultaneously.
Ensure that quality project standards are met as prescribed in the SOW/agreement.
Develop talent in the team aligning with the business objectives.
Advocating best practices for the customer and internal teams during product design,
development, implementation, and ongoing support.
Developed and maintained relationships with customers and suppliers through account
development.