I am an enthusiastic designer and creator with eight years in the creative industry. A North Carolina native, I graduated from Elon University in 2013 and relocated to Charlotte. I have a deep passion for UX/UI, psychology, professional growth and the occasional scuba diving excursion.
For my designs, I prefer intuitive, engaging and clean digital experiences with the users' and clients' needs always at the forefront.
Experience
TKXS
Feb 2018 – Present
Charlotte, NC
Marketing Specialist
- Orchestrated multiple inbound and outbound telephony campaigns through Zendesk with a total projection of 42,000 touch-points a year
- Created educational courses for two different LMS platforms using Adobe Captivate
- Collaborate on designs and program layouts for All-In to Fight Cancer, which has raised more than $1 million
- Comprehend client business needs and partner with account team to make recommendations
- Scope and estimate the level of effort to implement a solution and deliver projects on time and within budget
- Manage multi-channel marketing campaigns including phone, email, SMS and direct mail
- Support inbound marketing campaigns including webforms, SMS, email and event support
- Communicate project updates, roadblocks and risk to account team
ACCOMPLISHMENTS:
- Created and maintained telephony campaigns through Zendesk Sell and Support with a total projection of 42,000 touch-points a year
- Collaborate on designs and program layouts for All-In to Fight Cancer, which has raised more than $1 million
- Created website pages, forms and emails for Early Order Payment program for a client
