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Amanda Zuze

Lead Generation Specialist

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Intro
Lesotho
Remote Lead Generator & Customer Engagement Specialist at USA Global Marketing
Joined March 24, 2025

Skills

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English
-
Fluent
About
Customer-focused Communications Officer with over five years of experience in digital marketing, customer support, and strategic communication. Skilled in resolving customer inquiries, managing digital platforms, and improving engagement through data-driven strategies. Adept at using CRM systems and digital tools to provide timely, personalized support in high-demand environments. Demonstrated ability to manage multiple conversations while delivering consistent, high-quality service.
Experience
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USA Global Marketing
Jan 2023 – Present
Remote
Remote Lead Generator & Customer Engagement Specialist
Connected with potential customers across the U.S. through personalized outreach via calls, emails. Built relationships by understanding customer needs, answering inquiries, and providing tailored solutions. Acted as the first point of contact, creating a positive experience and guiding prospects through the sales funnel. Maintained a detailed CRM system, tracking interactions and ensuring timely follow-ups. Worked closely with the sales and marketing teams to refine lead generation strategies and improve customer engagement. Kept up with market trends to identify new opportunities and ensure a customer-centric approach. Scheduled and coordinated virtual meetings, ensuring smooth communication between prospects and the sales team.