I am well-versed in Customer value chain management and passionate about Customer Service, Data, and IT. My industry focus and interest lie at the intersection of Sales, Customer, Tech, and Quality Service Deliver.
As an Admin Assistant, I help clients from different industries globally achieve their daily goals and objectives 10x faster and better by helping them schedule appointments, manage and organize their emails, assist their customers via phone, email, or chat support, and design and run effective email campaigns and social media campaigns for their businesses with strict confidentiality and professionalism.
Experience
Spectranet Limited - Abuja
Mar 2021 – Jun 2023
Nigeria
MIS OFFICER/DATA ANALYST
● Ensures there are no data redundancy.
● Provides information for management making decisions.
● Ensures all data is being filtered and helps in calculations by inputting the needed formulas using Microsoft excel.
● Provides timely monthly, quarterly and annual reports of staff performance to management.
● Helps in ensuring accurate collation of data.