With over five years of experience as a Windows Admin Level 3 at Amazon Pune, I
possess a comprehensive skill set that includes expertise in CCNA, Windows Administration, SQL, and Oracle. My active engagement in administering complex
systems and ensuring optimal performance has enabled me to deliver exceptional
results consistently.
Experience
Amazon-Amazon
May 2021 – Present
Pune
IT Support Associate
IT support specialist
Amazon Development Center of India
Professional IT Support Specialist with experience in handling Amazon ticketing tools, troubleshooting Outlook issues, creating profiles and PSTs, and performing
data backups using P2P. Skilled in registering security keys for users, reimaging
systems and laptops from PXE servers or bootable USB drives, and providing
support for VPN-related issues with Cisco Mobility clients. Proficient in installing
printers on enterprise networks and setting up mobile VC calling and Cisco
Spark.
Projects:
Successfully completed the E-waste project for Amazon PNQ10 location.
Completed the Virtual New Hire Orientation program (VNHO).
