Motivated individual with strong interpersonal skills and a proven team
player with a passion to work in an organization that offers responsible
position to showcase my skills and capabilities and carve a niche for myself by
effectively contributing to the organization’s vision and strategy.
Experience
Sutherland
Mar 2021 – Jan 2023
Hyderabad
Sr. technical support department
● Resolved customer service issues using company processes and
policies and provided updates to customers.
● Stepped up to assist customer service manager with complaints and
issues during times of department short staffing.
● Checked status of orders and back-ordered products to coordinate
efficient shipments.
● Followed up with customers about resolved issues to maintain high
standards of customer service.
● Investigated and resolved accounting, service and delivery concerns.
