Hi, I'm Amy Alvarez.
I'm passionate about design, art, and music, I seek to merge what I like with my graphic design skills. I'm constantly exploring new ways to express myself and seeking opportunities to apply my knowledge.
With a solid foundation in design and an innate passion for art, I aspire to contribute to the world of design with my passion and creativity.
Experience
Makro Store
Jun 2023 – Aug 2023
Chitre, Herrera, Panama
Graphic designer
Design of graphic materials for advertising campaigns and social media.
Editing and creation of visual content, including videos and photographs.
Conceptualization and development of sketches for promotional banners.
OMC Group
Jan 2022 – Jun 2022
Panama city, Panama, Panama
Marketing assistant
Creation of graphic materials for presentations and digital publications.
Updating and managing databases with relevant client information.
Preparation of reports and translation of documents for various jurisdictions.
Sitel
Jul 2021 – Oct 2021
Panama city, Panama, Panama
Customer Service Agent
Customer support and inquiry resolution in English and Spanish.
Claims management and remote assistance to clients.
Use of digital tools for case tracking and documentation.
Au pair in America
Aug 2019 – Feb 2021
Michigan, US
Au pair
Supervising and caring for children while ensuring their daily routines are followed.
Development of recreational activities to stimulate learning and creativity.
Assistance in schedule organization and meal preparation
Alorica
Jun 2018 – Aug 2019
Panama city, Panama, Panama
Customer Service Agent
Customer support via phone and email in English and Spanish.
Troubleshooting technical issues through remote assistance.
Logging and documenting inquiries to enhance the customer experience