I’m passionate about supporting entrepreneurs, small businesses, and busy professionals by streamlining their daily operations. I’m especially interested in roles that involve organization, communication, and problem-solving—whether that’s managing emails and calendars, handling customer inquiries, creating clean spreadsheets, or helping with content creation and social media scheduling. I enjoy work that keeps me engaged, organized, and connected to a greater purpose.
My strengths include attention to detail, effective time management, and strong communication skills. I’m reliable, self-motivated, and quick to learn new tools and systems. I thrive in remote environments where I can take initiative and work independently while remaining a dependable team member. My calm demeanor, ability to stay organized under pressure, and genuine desire to help make me an asset to any client or business.
Experience
Caseys General Store
Feb 2023 – Dec 2024
Tuscola, IL
Store Manager
The duties of a store manager at a convenience store include overseeing daily operations, ensuring customer satisfaction, and managing both employees and inventory. Here's a detailed list of typical responsibilities:
Daily Operations
Open and close the store according to set procedures
Maintain cleanliness, safety, and store appearance
Ensure all equipment (registers, refrigerators, etc.) is functioning properly
Handle cash register operations and resolve POS issues
Staff Management
Hire, train, and supervise store employees
Create employee schedules and approve time off
Monitor staff performance and provide feedback or corrective action
Ensure team follows safety and customer service standards
Inventory & Stock Control
Order stock from suppliers and vendors
Receive, count, and organize deliveries
Conduct regular inventory checks and manage shrinkage
Ensure shelves, coolers, and displays are fully stocked and appealing
Cash Handling & Financials
Monitor and reconcile daily sales and cash reports
Make bank deposits and handle petty cash
Investigate discrepancies and prevent theft or fraud. Meet sales goals and manage store expenses
Customer Service
Ensure a friendly, helpful environment for customers
Handle customer complaints and resolve issues professionally
Implement promotions and upselling strategies
Maintain cleanliness and product availability to enhance customer experience
Compliance & Reporting
Ensure the store complies with local, state, and federal regulations (e.g., health codes, age-restricted items)
Maintain safety and emergency procedures
Keep records of sales, inventory, payroll, and employee performance
Prepare reports for district or regional managers
