I am a driven individual who doesn't stop until the work is done. I love learning new things and challenges. I am great at multitasking and have over 20 years within the Insurance and Financial sectors. I have dealt with customers in all aspects and previously held a Missouri Insurance License. I am familiar with Data Entry and type approximately 45 wpm.
Experience
The Loomis Company
Sep 2004 – May 2025
Wyomissing, PA
Claims Adjuster
Enter data from insurance claims and potential authorization requests expediently and
efficiently to adhere to client turnaround times. Differentiate between various claim types that
necessitate specialized handling. Input codes and verify data for computational processing. Safeguard operations by maintaining the confidentiality of claims information. Process claims
and uphold pended customer service logs. Conduct reviews as required. Address member
advocacy issues and client emails pertaining to sharing requests, while assisting in the
management of a priority mailbox. Support customer service logs for adjusters who are absent
or on vacation. Collaborate with Client Service Account Managers regarding plan-related
inquiries and effectively engage with other departments within the organization to meet and/or
surpass established processing production and accuracy standards. Complete special projects as
assigned.
