Ana Radaković

Message

Intro

Belgrade, Serbia

Appointment Center Specialist at Showing Time d.o.o.

Studied English Language, Literature and Culture at University of Belgrade

Joined November 22, 2023

Skills

Languages

English

Fluent

Serbian

Native or Bilingual

About

As a passionate student of English Language, Literature, and Culture, I am dedicated to exploring the beauty of words, and the intricacies of human expression through written works. Alongside my academic pursuits, I have gained valuable experience in customer service, improving my communication and problem-solving skills. I am always eager to expand my skillset and embrace new opportunities for growth and learning. Besides my job, working with and alongside people has also led me to discover the beauty of volunteering. It's incredibly fulfilling to connect with others and work on a project together. I am also passionate about the art of visual storytelling, and in my free time I channel my creativity through film photography.

Experience

Showing Time d.o.o.

May 2021 – Present

Belgrade

Appointment Center Specialist

• Facilitating the process of showing properties for real estate agents by scheduling appointments and providing them with proper showing instructions. • Setting up property listings by adding relevant features and instructions on listing worksheets. • Communicating with listing agents and homeowners regarding showing confirmations. • Answering inbound calls and making outbound calls. • Recognizing and acknowledging clients' needs and providing solutions quickly and effectively.

Education

University of Belgrade

Oct 2021 – Present

BA, English Language, Literature and Culture