As a Receptionist at Dynatech Innovations, I have honed my skills in customer service, administration, and front desk operations. My role involves handling phone calls, managing schedules, answering emails, and ensuring a smooth flow of day-to-day office operations. I provide excellent support to both customers and team members, ensuring that all inquiries are addressed promptly and professionally.
Key Responsibilities:
Answering calls and directing inquiries to the appropriate departments.
Managing appointments, meeting schedules, and calendar coordination.
Providing administrative support for office staff and management.
Handling customer service inquiries via phone and email, ensuring high levels of satisfaction.
Organizing and maintaining office files, documents, and records.
Assisting with data entry, invoicing, and basic office tasks.