Ana Marie Matucading

Customer Service Representative

Message

Intro

Philippines

Studied Business Administration Major in Financial management at University of Mindanao

Joined April 2, 2025

Skills

Languages

English

Advanced

About

My name is Ana Marie Matucading, 23 year old from Tagum city philippines. I’m a mother of my 6 month old son. Few years ago I really dreamed working at home and If I would be given the chance to be part of your team It’s my first time to work as a VA OR VIRTUAL ASSISTANT I will do my best to contribute to the team and give my 101% commitment to the job. I know it will be my first time in VA industry but I know I have the skills that made me fit to this job including my previous job experiences. I became a customer service representative and account associate for 2 years and 1 month at VXI davao my responsibility is to answer phone calls and sometimes I do outbound calls to the potential customers. I book car rentals for a customer within US, puertorico, canada and even international. I also help them extend or cancel their rental and even help them troubleshoot their car when needed. we used ring central for calls and Pc excalibur to book them a car.

Experience

VXI GLOBAL HOLDINGS B.V philippines

Apr 2022 – May 2024

Delta, Bajada, Davao City

Account associate

Answering customers inquiries through phone calls and help them book a car rental within US, Canada and Internationally.

Education

University of Mindanao

Aug 2020 – Nov 2022

Under grad., Business Administration Major in Financial management